1. WHAT ARE LOTTERY GIFT CARDS?

Lottery gift cards are a convenient option of lottery gift giving. OLG offers two types of cards, one that is a single-use card and another that can be used over time. .

 

2. WHAT ARE THE TYPES OF LOTTERY GIFT CARDS?

There are two types of lottery gift cards available, the single-use LOTTO 6/49 and LOTTO MAX gift cards and the Lottery Gift Card, both of which can be found at thousands of retail locations across Ontario.

The LOTTO 6/49 Gift Card is available for $20 and the LOTTO MAX Gift Card is available for $30.  The LOTTO 6/49 and LOTTO MAX cards include one Quick Pick play plus ENCORE for five consecutive draws, with the same set of Quick Pick numbers for each draw. These cards are available at participating lottery retailers and at participating major big box retailers and grocery stores.

The Lottery Gift Card functions as a declining balance gift card. This card may be purchased in price increments of $1 ranging from a minimum $5 to a maximum of $100 and redeemed for any lottery product or combination of products (Lotto, INSTANT and Sports). The Lottery Gift Card is sold at participating lottery retailers and only redeemable through lottery terminals. These gift cards are also reloadable in the same price increments and amounts. Beginning November 2018, Lottery Gift Cards will also be available to purchase online as an E-Gift Card.  All OLG Lottery Gift Cards can only be redeemed at lottery retail locations.

3. IS THERE AN AGE RESTRICTION ON PURCHASING LOTTERY GIFT CARDS?

Lottery gift cards are available for purchase by any consumer; however, the cards can only be redeemed at a lottery retailer by those 18 years of age and older.

4. WHERE CAN LOTTERY GIFT CARDS BE PURCHASED?

Lottery gift cards can be purchased at participating lottery retailers and at hundreds of other locations including big box retailers and grocery stores.

The LOTTO 6/49 and LOTTO MAX gift cards are available at approximately 4,600 locations across Ontario, including approximately 3,700 lottery retailers and approximately 900 other locations that are not full lottery retailers (No Frills, FreshCo, Price Chopper, Staples, Business Depot, Home Depot, Canadian Tire Retail Home Outfitters, Walmart, Microplay, Superclub, Car Tel, Canex).

The declining balance Lottery Gift Card is available at more than 8,400 lottery retailers. 

Beginning November 2018, Lottery E-Gift Cards will be available to purchase online at www.giftcards.ca.

 

5. HOW DO I REDEEM A LOTTERY GIFT CARD?

To redeem a lottery gift card, present the card to a lottery retailer who will scan the card, and print your tickets. You can redeem a gift card anytime you can buy or redeem a lottery ticket (normal draw break and terminal down times apply).

With a LOTTO 6/49 or LOTTO MAX gift card, you will automatically receive one Quick Pick play plus ENCORE for the next five consecutive draws, with the same set of numbers for each draw. With a Lottery Gift Card, you will need to tell the retailer which games you would like to play and how much of the gift card you would like to spend. 

6. DO THE LOTTERY GIFT CARDS EXPIRE?

No, lottery gift cards do not have an expiry date.

7. WHERE CAN LOTTERY GIFT CARDS BE REDEEMED?

All lottery gift cards can only be redeemed at more than 8,400 participating lottery retailers. Please note, all lottery gift cards cannot be redeemed at Shoppers Drug Mart locations.

8. CAN OLG GIFT CARDS BE USED/REDEEMED OUTSIDE OF ONTARIO? CAN I SEND A CARD AS A GIFT TO SOMEONE LIVING IN ANOTHER PROVINCE?

OLG Gift Cards can only be redeemed at participating Ontario lottery retailers. While cards can be given to someone in another province, the cards can only be redeemed in Ontario. This is similar to lottery tickets which can only be redeemed for prizes in the province/region where they are sold. E-gift cards can be purchased at www.giftcards.ca from anywhere in the world but must be redeemed in Ontario.

9. I LOST MY LOTTERY GIFT CARD, CAN IT BE REPLACED?

We may be able to assist in replacing your card if, you have the receipt and the card has been turned in. If you do not have the receipt and/or the card has not been turned in, we cannot replace the gift card. Please remember, that gift cards should be protected like cash.  

 

10. I DELETED MY E-GIFT CARD EMAIL. CAN IT BE RE-SENT?

Once the E-Gift Card has been e-mailed, it is non-refundable. If the intended recipient does not receive their e-card or accidentally deletes it, please reach out to the website you purchased the E-Gift Card from for further instructions.

11. CAN I RETURN MY LOTTERY GIFT CARD FOR CASH?

No. Lottery gift cards cannot be returned for cash.  

12. HOW CAN I CHECK THE BALANCE OF MY LOTTERY GIFT CARD?

You can check the balance of your gift card by:

  • Visiting the lottery gift card page on OLG.ca and following the prompts.

  • Asking a lottery retailer to check the balance of your gift card.

  • Scanning the barcode with the ticket checker.

  • Scanning the barcode using the OLG Lottery App.

13. CAN THE LOTTERY GIFT CARDS BE PURCHASED AND/OR REDEEMED ON PLAYOLG.CA?

No. Lottery gift cards can only be purchased and redeemed at participating retailers. Depending on the success of the lottery gift cards, this option may be offered in the future.

14. CAN THE LOTTERY GIFT CARD BE USED FOR ANY LOTTERY PRODUCT?

Yes. The Lottery Gift Card can be used for any lottery product (Lotto, INSTANT and Sports) or combination of lottery products. 

 

15. WHAT IS THE MINIMUM AND MAXIMUM CASH VALUE I CAN PUT ON THE CARD?

The Lottery Gift Card can be purchased for any amount from $5 to $100 in $1 increments.

16. ARE THE LOTTERY GIFT CARDS RELOADABLE?

Yes, the lottery gift cards can be reloaded. Provide your card to the retailer with the amount you wish to load. The maximum amount to reload on a gift card is $100. For example, if you have a balance of $20, then the maximum you can reload is $80. 

17. WHAT IS AN E-GIFT CARD?

E-Gift Cards are electronic gift cards. The recipient receives a digital card emailed to them with a redemption barcode. E-Gift Cards function the same as regular gift cards.

18. WHAT KIND OF OLG E-GIFT CARDS CAN I PURCHASE?

E-Gift Cards are the declining balance Lottery Gift Cards that let you choose a value from $5 to $100 (in $1 increments) to upload to the card and lets the person receiving the card decide which games to play and when. The cards can be redeemed for all lottery products (Lotto, INSTANT and Sports). 

19. WHERE CAN I PURCHASE OLG E-GIFT CARDS?

OLG E-Gift Cards can be purchased at www.giftcards.ca.